Latest Updates:
- August 5 - State Mapping Correction: Fixed a bug where certain state applications were appearing under other states. This fix is currently being tested before deployment.
- August 5 - Program Visibility in Reporting: Resolved a reporting issue where some programs were not appearing in the selection list. This fix is currently being tested before deployment.
- August 5 - Improved State Search: Finished updates to the state search functionality. The final piece, displaying certification levels, is still under review.
- August 5 - Examination Result Delivery - Team is working to optimize examination results delivery to all stakeholders.
Quick Answers to Common Questions
We are currently experiencing a high volume of inquiries, and we know your time is valuable. The information below addresses our most frequently asked questions right now.
If you still need assistance, please contact support at support@nremt.org
What you need to know:
We are currently undergoing a planned database migration and infrastructure upgrade to improve system performance, scalability, and long-term stability. As part of this process, certain database fields are being realigned, which may temporarily affect how data is displayed.
- There is no security risk.
- No data has been lost or compromised.
- Discrepancies are temporary and expected during this realignment.
- Our technical team is actively working to restore full functionality.
We recognize that this transition has impacted user experience and created concern. We appreciate your patience and understanding as we complete this important upgrade.
Please be aware:
Call volumes are high, and response times are delayed. Before contacting support, check your account or our website for the latest updates, as many are being made in real-time.
Several key issues have been addressed:
- State partners now have full access to candidate data.
- Incorrect certification levels have been corrected.
- “Not registered” account errors have been resolved.
Thank you for your continued trust.