Paper Application Fee

Effective October 1, 2015 all paper recertification applications* submitted to the National Registry will be assessed a $5.00 processing fee. The $5.00 processing fee is in addition to the standard recertification cost appropriate to the level.

Online recertification is the most efficient method of recertifying with the National Registry.

* Excludes recertification by examination applications. Download a PDF of this policy.

Refund Policy

Effective Date: May 14, 2021

Initial Certification: Initial Certification payments are fully refundable up to 90 days as long as an individual has not tested and an exam is not scheduled through Pearson VUE. Refunds will be issued back to the original method of payment, when available, however will be issued through check payment if the original payment method is not available.

Recertification: Payments associated with recertification applications are non-refundable.

Download a PDF of this policy.

Non-Sufficient Funds (NSF) / Returned Check

A check returned due to insufficient funds, closed account or any other reason is subject to a $35.00 fee. The amount due from the original check in addition to the $35.00 fee must be paid by money order.
Failure to resolve outstanding payments within 10 business days of returned check notification will result in suspension of the registrant’s account and may affect National Certification status.

Resolving a Returned Check

To resolve a check that has been returned by your bank for insufficient funds, closed account or any other reason, please contact the National Registry Accounting Team at: (614) 888-4484 extension 146.

Download a PDF of this policy.