Frequently Asked Recertification Questions
To address recent high call volumes, we’ve compiled answers to frequently asked questions and common issues handled by our Customer Experience Team. Our aim is to minimize your hold time—or eliminate the need to wait altogether!
How do I assign and reassign courses on my Recertification application?
Watch our step-by-step tutorial on assigning and reassigning courses in your Recertification application.
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How do I assign Continuing Education?
Watch our step-by-step tutorial that explains how to assign Continuing Education.
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Questions about issues with duplicate courses or courses with the same acronym on your transcript?
You may have two courses with the same acronym (CPR, for example) on your transcript and want to use them both. However, courses that are of the same content or title, and instructed by the same program, instructor, or organization within the same certification cycle are considered duplicate courses and are not accepted. If the course was something other than the normal CPR course, it should be entered as a continuing education course, titled correctly, and have included a specific description of course topics.
Where to obtain your Recertification
Questions about where to obtain Recertification education or what the National Registry accepts as valid continuing education?
Recertification Handbook
Additional Resources
How to Recertify | Recertification Checklist |
More about Recertification
Our vision is to provide customer support to Training Officers, Medical Directors, and providers while validating that the EMS Professionals have maintained continued competence through education and practice for quality patient care to ensure public safety.
The recertification process encourages providers to remain current in EMS knowledge and maintain proficiency to renew their certification. Recertification requirements increase confidence in the public, employers, and other stakeholders and gives you recognized credibility across the nation.
What is the National Continued Competency Program?
The National Continued Competency Program (NCCP) was constructed using methodology similar to that of the American Board of Medical Specialties requirements and streamlines the recertification process into three strategic categories of continuing education: National, Local, and Individual.
The National Continued Competency Program encourages Nationally Certified EMS personnel to pursue life-long education while also providing state and local agencies the freedom to customize continuing education to meet local operational needs.
Level | National | Local | Individual | Hours |
Paramedic | 30 | 15 | 15 | 60 |
AEMT | 25 | 12.5 | 12.5 | 50 |
EMT | 20 | 10 | 10 | 40 |
EMR | 8 | 4 | 4 | 16 |
Detailed Recertification Requirements By Level
Use the links below to see the specific recertification requirements or learn more about each certification level.
How Do I Submit My Recertification Application
Processing time is generally within 24 to 48 hours of submission. Please monitor your account for updates.
STEP 1: LOGIN TO YOUR NATIONAL REGISTRY ACCOUNT
From the homepage, login to your account. If you do not already have a National Registry account with a username and password, create a New Account on the National Registry homepage. If you forgot your username or password, use the Password Recovery Page for assistance.
Login To My Account
STEP 2: UPDATE USER PROFILE
When prompted, update your user profile information.
Verify we have your correct email and mailing address.
STEP 3: SUBMIT ELECTRONIC RECERTIFICATION
Click on ‘Recertification' to
Enter your education, and
Submit your application
Keep all recertification supporting documentation for at least three years. The National Registry is required to conduct random audits of applications.
You must submit your application no later than midnight on the day your certification expires.
STEP 4: PAYMENT
Submit online payment with a credit card for your recertification.
STEP 5: PRINT YOUR CARD
After your education and skills are validated by your Training Officer and/or Medical Director, your application will be processed. Check your account and print your new National EMS Certification!